Step 1
Allow customers to self-serve
In a world of instantly available products it is essential to empower your clients with the ability to buy and manage their services online.
Our cleverly designed solution builders, availability checkers and customer portals allow you to embed our technology within your own website and deliver self-service capability quickly and with minimal investment in bespoke software.
Step 2
Get instant pricing from providers
Customers won't hang around waiting for you to send them a quote.
Our API coverage checker is the most developed in the UK and can bring back hundreds of quotes in less than 60 seconds. We utilise your existing relationships to ensure you keep 100% of your margin.
Step 3
Generate service agreements and get them digitally signed
Paperwork is a thing of the past and so are back and forth emails.
Our online ordering process uses electronic capture forms to generate a single combined service agreement and automatically send it off to a 3rd party digital signature service. This means the when your team receives an order they have everything they need to process it.
Step 4
Inform your customers with branded email updates
Your customer relationships are what keeps your clients loyal and they will always expect a professional service.
By embedding our system discreetly within your business, you can accurately replicate the same customer experience each and every time. Emails, documents, agreements, proposals and electronic forms can all be fully branded and scheduled to maintain your client image.
Step 5
Dispatch hardware directly to site pre-configured
Holding stock in the office is an expensive undertaking and takes up valuable technical resources.
We work with a number of hardware distributors and have helped them build procurement APIs to enhance their processes. Our platform can automatically generate hardware configurations and arrange devices to be shipped directly to the customer site pre-configured and ready to operate out of the box.
Step 6
Automatically configure your core network
The thing that sets Vantage Cloud apart from our competitors is our ability to fully automate core network processes and modernise the allocation of network resources.
We combine the strengths of your core routers, firewalls, radius, SNMP, IPAM, DNS and VM Servers to accurately and safely provision new services on the network without taking up your engineering team's valuable time.
Step 7
Provide clients with a fully-featured control panel
One of the key features of a modern ISP is to not rely on the support desk for account queries, diagnostics or service regrades.
Fully branded and compatible with many hardware management and billing platforms, the Vantage Cloud client portal can offer your customers a secure area to manage their services, view their invoices, review their contract, interact with your support team and provision new products.